Guides, Support & Product Advice
Practical Help for Your Project
Find measuring guides, installation advice, product information and useful support to help you plan, order and complete your fencing, timber or landscaping project.
Featured guides
How to Measure for New Fencing
Learn how to measure your boundary, calculate panels and posts, allow for gates and plan for gravel boards and sloping ground.
MDF Wall Panelling Kit Installation Guide
Follow our step-by-step guide to preparing, measuring and fitting your MDF wall panelling kit.
Delivery & Collection Information
Find local delivery, click and collect and nationwide parcel-delivery information.
Browse by Topic
Choose a subject to find measuring guides, fitting advice, product information and answers to common questions.
Popular Questions
Quick answers to some of the questions customers ask us most often.
How many fence panels do I need?
Measure the total length of the fence line and divide it by the width of the chosen panels. Most standard panels are approximately 1.83 metres wide, although exact sizes can vary. Allow for posts, gates, corners and any panel that may need cutting.
How many fence posts do I need?
For a straight run, you will normally need one more post than the number of panel spaces. For example, six panels usually require seven posts. Additional posts may be required for gates, corners and changes in direction.
Should I use timber or concrete posts?
Timber posts are lighter, easier to cut and often less expensive. Concrete posts are heavier but generally provide a longer-lasting, lower-maintenance installation. The best option depends on the fence type, ground conditions, budget and preferred appearance.
Do I need gravel boards?
Gravel boards protect fence panels from direct contact with soil and moisture. They can help extend the life of timber panels and make replacing damaged panels easier. Timber and concrete options are available.
Can you help calculate my materials?
Yes. Bring your measurements, photographs and a simple sketch into our Harlow store, or contact the team before ordering. We can help calculate panels, posts, gravel boards, post mix and fixings.
Which products can be delivered nationwide?
Selected smaller and parcel-sized products are available for mainland UK delivery. Availability will be shown on the product page or during checkout.
How does Click & Collect work?
Choose collection during checkout and wait until we confirm that your order is ready. Bring your order confirmation and a suitable vehicle when collecting from our Harlow store.
Need Help Choosing Products?
Bring your measurements, photographs or project sketch into our Harlow store. Our team can help you choose suitable products and calculate the materials required.
- Product selection advice
- Material calculations
- Delivery guidance
- Help with unusual projects
Calculators
Fencing Calculator
Enter your total fence length, required height and preferred materials to estimate fence panels, posts, gravel boards and fixings.
Decking Calculator
Enter your deck dimensions and installation details to estimate decking boards, joists, supports, fixings and optional treatment.
Enter your wall dimensions and choose a cladding style to estimate the number of boards required.
Calculator results are estimates only. Product sizes, fitting methods and site conditions can affect the final quantities required.
Printable Planning Resources
Download practical worksheets to record measurements, plan your materials and bring the information into our Harlow store.
Fence Measurement Sheet
Record each section of your boundary, gate openings, corners, slopes and preferred fencing options.
Project Shopping List
Create a clear list of the products, quantities and fixings needed for your project.
Decking Cutting & Planning Sheet
Record deck dimensions, board direction, available board lengths and planned cuts.
Graph Paper
Printable graph paper for sketching layouts, recording dimensions and planning project designs.
Delivery & Collection
Find local delivery charges, kerbside unloading information, click and collect guidance and nationwide parcel-delivery details.
Contact & Store Support
Contact our team, check opening hours or get directions to our Harlow store.
Still Need Help?
Speak to Our Team Before You Order
Send us your measurements, photographs or product list and we’ll help you choose suitable products and calculate what you need.